Check Your Tracks And Rollers If The Garage Door Wont Close
Once you check the sensors and see that they are working properly, you will check the track and door rollers. If any part of the track becomes out of alignment, the garage door will stop functioning and will not close.
Once you have inspected the full track to ensure it has a proper alignment, you will next inspect the rollers. At this time, it is a good idea to grease the rollers with lithium-based silicone to ensure that the rollers will not get stuck in the track. If you see that the roller is worn or not moving very easily, it is recommended that you replace it.
Adjust The Down Force Setting On Your Garage Door Opener
If your garage door stops and reverses directions on the way down, you may need to increase the down force setting on your garage door opener.
This YouTube video from Sears PartsDirect shows how to adjust the down force setting and test the new setting to make sure the door closes safely.
Adjusting the down force, resolving travel issues or correcting safety sensor problems should help you fix any problems with your garage door opener closing. If youre not able to solve the garage door opener problem on your own, schedule service and well send a Sears Tech to your home to fix the problem for you.
Schedule a repair
How Do I Know If My Garage Door Spring Is Broken
There are several telltale signs of garage door spring failure. If your door makes a strange noise or feels like its about to break, you may have a broken spring. Springs can break due to wear and tear or overloading, which can greatly reduce the effectiveness of the door. A garage door thats only opening a few inches should have the limit opener released and get an inspection first. These devices are very sensitive and usually require special skills to set up and install. The wires that connect the terminal unit to the door are more vulnerable than some of the other components but may not be damaged if moisture is present.
Whether you need to repair your broken springs or change them, it is extremely important to ensure they are installed correctly and safely.
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Clean The Lens Covers
Your garage door naturally acts as a backstop for debris. Over time the lens covers of your safety eyes can become clouded from contacting dust, leaves and cobwebs. Moisture can also get inside the safety beam casing if it isnt seal properly causing a film buildup just like the headlights on a car.
Cloudy dust covered lens covers block the beam of light from hitting the internal sensors. Use a damp cloth to clean both the inside and outside plastic lens covers. as part of seasonal garage door maintenance.
Where Is The Learn Button On Overhead Garage Door Opener

The learn button on an overhead garage door opener serves two motives:
- Program accessories to the garage door opener.
- Erasing all the memory programmed to the garage door opener.
The learn button on the overhead garage door opener is above the antenna wire hanging from the motor. However, its position depends on the light cover configuration.
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Contact Us Today For Garage Door Repair In Muncie
As you have seen, sometimes its easy to fix a garage door that wont close all the way. Other times, you need help from a professional to conduct a safe, effective garage door repair. If you are unable to troubleshoot the problem on your own, call Overhead Door Company of Muncie. We offer free estimates and 24/7 service to get your garage door working again when you need it most.
Give us a call at 765-587-1444 or contact us online to request garage door repair in Muncie today.
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My experience with Overhead Door was excellent. From the moment I called the company to the service call, the experience was impeccable. I
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Your Photo Eye Sensors Are Not Working
Many garage doors have a photo eyes that sense if a person or object is blocking the door. Over time, your photo eyes can experience these common problems:
- Disconnected Wires
If a photo eye is dirty, the light from its beam can become blocked.
If the photo eyes arent pointing in the same direction and angle, they wont register properly and will assume something is blocking its path.
If the other two things have been checked and are in the clear, a disconnected or damaged wire could be at fault.
Give us a call, and we can fix any of these problems quickly and efficiently.
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Why Wont My Manual Garage Door Open
If your manual garage door cannot open fully, or at all, here are the main reasons that could be causing this issue.
The Door Travel Limit Setting Is Off
Garage door openers have a limit setting that tells them how far to close. If this drifts from the original setting over time, it could cause one of two problems: either the garage door will close all the way and then come back up, or it will leave a gap at the bottom. Whether the limit setting is too high or too low, you need to adjust it for the door to close properly. To do this, turn the knobs on the garage door opener using the owners manual as a guide.
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The Transmitter Batteries Are Dead
To open and close your garage door, there needs to be power. The power comes from your transmitter. Your transmitter runs on batteries. If its batteries have no juice, the transmitter cant send signals to your garage system.
To know this is the problem, its best to call a garage door repair professional to evaluate the transmitter. But if this is the issue, its a simple fix: Either you can fix it yourself, or a professional garage service provider can easily replace your transmitter batteries for you.
Check Garage Door Opener Mechanism
If the garage door opener is receiving power but still not operating properly, it could have a mechanical failure.
- If the door wont open but the engine sounds like it’s running, the main gear drive may have broken and need replacement.
- If the trolley carriage moves but the garage door doesn’t, one of the components of the carriage is broken and needs replacement.
- If nothing happens at all, the circuit board of the garage door opener motor likely needs replacement.
- If you have a chain drive garage door opener, make sure that the chain has the correct tension: too little tension can cause the chain to slip the sprocket and fail to pull the trolley.
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Check The Remote If The Garage Door Wont Close
Often times we forget that the remote to our system might need a battery replacement. We make assumptions that there are bigger issues with the system when it could be as simple as needing a new battery in your remote. You will also want to get your ladder out and remove the cover from the main unit of the garage door opener.
Once you remove the cover, you will see a button that says learn. Pushing the learn button and then pushing a button on your remote will allow the remote to identify with the system and should begin working at that time. Reinstall the cover and put your ladder away, if that is the solution to your garage door issues.
Here is a video that talks about the above reasons why a garage door wont close:
Garage Door Opener Will Open But Not Close

When your garage door opens with a remote but wont close, the primary culprits are loose wires at the sensors or the motor head, dust or dirt in the safety sensors, obstruction in the doorways, faulty motor control board, or the trucks are out of alignment.
Read the following article pieces for the diagnosis of the above problems
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Something Is Blocking The Door
There could be a simple reason your garage door starts to close, then reverses. The government requires automatic garage door manufacturers to equip doors with several safety features. These include a function that causes garage doors to switch direction if something gets in their way as they close. When the door meets the item, a resistance-based function trigger makes the door back up to protect the door and the object. This feature is essential in protecting children or pets at play around garage doors.
Look around the floor beneath your garage doors closing path. There might be a small blockage in the way, like a childs toy or even a small rock from the driveway. Remove anything on the floor in that area and see if that solves the issue.
While youre there, you should test this safety feature to make sure it works. Place a wooden block beneath the garage door and press the button to close the garage door. Once the door meets the block, it should automatically start backing up. If the door keeps pushing against the wooden block, press your remote to reverse its direction. Youll need to call a professional to recalibrate this safety feature.
Look For An Obstruction Blocking The Safety Sensor Beam
The safety sensors use an invisible beam of infrared light to detect obstructions in the garage doors path. The sensors wont allow the door to close with their infrared beam blocked.
First, look for an item blocking the door and remove it.
Rays of sunlight can trick the garage door opener sensors into thinking theres something in the doors path, preventing the door from closing. Sun shields are an inexpensive solution. If the opener closes the door at night but not during the day, install sun shields over the safety sensors to eliminate sunlight interference.
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Something Is Blocking The Remote Signal
Your remote has a small antenna that communicates with the antenna on your garage door opener. If something is in the antennas path when you try to close your garage door, your opener may be unable to receive the command from your remote. If youve replaced the batteries and the remote still doesnt work, see if there are any obstructions.
Your remote may have an external antenna housed within a small plastic bubble. Gently wipe the bubble to clean away any dirt or smudges that could be blocking your signal. Next, make sure youre pointing your remote at your opener when you press the button. Tree branches or other natural obstructions could also be getting in the signals path. Clear them away and see if this solves your issue.
Next, check the opener itself for signs of damage. If the openers antenna is broken, a functional remote still wont close your garage door. You may need to call a professional garage door company to fix the issue.
Theres also a chance that your batteries are weakening. You may want to replace them before they die. A remote with weak batteries might only work within a few feet of the garage door opener. Replace the batteries and see if this gives you the range youre familiar with.
Why Is My Garage Door Reversing Back Up
Overhead doors start down and reverse back up when the opener thinks their is an obstruction in the way. This is likely due to the safety eyes being blocked, the maximum force sensor being activated or an obstruction actually in the door path.
Blocked photo eyes trigger the door to reverse for safety reasons preventing a small child or animal from being crushed under the door. If the safety eyes fail to work the maximum force sensor serves as a backup. If more force than usual is needed to close the door it will also reverse back up to prevent crushing the obstruction.
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When You Should Call A Professional Technician
If none of these approaches work and your garage door still remains half closed or closes only in small increments, it is time to call upon a professional garage door technician. Also, keep in mind to stay away from torsion springs and bolts that are red in color. These are high tension springs and bolts, and without adequate knowledge and experience, you could cause serious injuries.
The Photo Eye Is Out Of Alignment
The photo eye, commonly known as the garage door safety sensor, is the next likely culprit when a garage door wont close all the way. The purpose of the photo eye is to detect anything that might be in the way of a closing garage doorfrom an object to a person. Although this safety measure is incredibly important and has helped save many lives, it can be frustrating when it comes out of alignment and causes problems.
The first course of action is to inspect the photo eye visually for dirt and debris. Sometimes a dirty photo eye wont function properly, and it just needs a quick and gentle cleaning. If that doesnt do the trick, check the alignment of the eyes to make sure they are even. If you find that they arent, use a level to adjust them to equal heights.
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Reasons Why Your Garage Door May Not Be Closing
Posted on: September 9, 2021
No matter how many times you poke the button inside the garage or on your remote, your garage door wont close. You arent sure why, and youre beginning to get frustrated. You want to know how to get the garage door to close.
Why My Garage Door Wont Close

By: spectrumohd|Published on: Aug 8, 2021|Categories: Garage Door Advice|
Having your garage door not closing or not closing all the way is something you should not put off fixing. Beyond it possibly causing trouble getting your vehicles in and out of the garage, It can pose a real safety issue. Both in whether it will decide to fall unexpectedly or leaving your garage open for robbery. It can also cause issues with your energy costs, as more of that Houston hot air gets into the garage and closer to the interior of the home. Yet in order to fix the issues, you first have to find out why my garage door wont close?
To find out why your garage door wont close, there are a few things you need to check. We have put together a few common reasons to why your garage door wont close. The issues found below are common and can be easily fixed yourself.
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When Its More Than A Common Problem
In some cases, a garage door refusing to close may be a bigger issue than just fixing the sensor, cleaning the tracks, or resetting the travel/limit setting. When it isnt one of these common issues, its probably that time to call in the professionals. Your garage door system may require a professional analysis in order to diagnosis the problem.
Check Garage Door Tracks And Rails
If the motor and controls work and the door still wont open, there may be a problem with such garage door parts as the tracks and rails.
- The garage door opens and closes along a metal track that can malfunction if it goes out of alignment. Realign the track by loosening the screws that hold it to the frame. Use a rubber mallet to gently tap the track back into the correct position, using a level if needed to confirm straightness. Tighten the screws until the track is aligned.
- If the steel or nylon rollers within the tracks are damaged or rusted, they can prevent the door from moving. Replace as needed.
- Use a silicon spray to lubricate the rail along which runs the trolley carriage. Too much friction can prevent the door from opening smoothly.
Tip: In colder climates, lubricate the rail with lithium grease, especially in wintertime.
Learn how to troubleshoot a garage door to determine the source of common problems with opening and closing. If your door needs work down by a technician, consider our garage door repair services.
Need help identifying a tool or material to help you troubleshoot a garage door? Find products fast with image search in The Home Depot app. Snap a picture of an item you like and we’ll show you similar products.
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