Genie Garage Door Opener Error Codes Their Meaning And Fixes
The Genie garage door opener has a self-diagnostic status light that sends error codes by flashing a certain number of times to alert you when there is a problem with the opener. The chart below helps you troubleshoot some of the error codes the status light will send.
Error code |
The wall control is locked.Slide the Sure-Lock button down to turn vacation mode off. |
How To Reset Your Garage Door Opener
- Overhead Door Tallahassee
- Garage Door Openers
Automatic door openers are an innovative and efficient tool. It enables you to open the door with one click and lets you drive your car in or out of the garage. But is using this garage door opener safe?
The good news is resetting the garage door opener is an easy task. You can take help from the instruction manual to reset your garage door. If you have lost the instruction manual or find it too difficult, you can follow the below-given guide. Make sure not to reset a broken garage opener because it can be dangerous, so, in this case, you can get help from a professional.
You may need to reset your garage door opener when your remote is not working properly. Or you may want to remove the code on your keyless entry keypad. However, resetting the opener can help you solve these problems. The exact method for resetting the opener may vary from brand to brand here is a general guide you can follow to reset a garage door opener.
Safety Standard for Automatic Residential Garage Door Operators states that it is significant to reset garage door openers from time to time to ensure security.
How To Check If Your Garage Door Opener Is New Or Old
The best method to check whether your garage opener is a newer or older model is looking at the main unit. This part of the opener should have a series of switches or a button on the inside of the unit that will read Home or Learn.
Finding a button on the inside of your garage door opener typically means your unit is newer, while switches will indicate that its an older model. Youll have to reset your unit differently depending on the type of garage door opener you have. If you cant figure out whether your system is new or old, you can always contact a professional to get their expert opinion.
Read Also: Double Wide Mobile Home With Attached Garage
Programming A Genie Keypad
These instructions are for linking a Genie keypad with a Genie opener for a single garage door. If youre linking the keypad to more than one garage door, the process will be different. Refer to the keypad owners manual for instructions.
To program your Genie keypad, follow these three steps:
The keypad is now ready to use. When you put in the code and press the up/down button, the garage door will open. Note that after you open or close the door with the keypad, you can cause the door to stop and reverse by pressing any button while the doors still in motion.
What Causes An Opener To Run But The Garage Door Would Not Move

If you are experiencing this with your garage door opener, it is probable that someone has pulled the emergency release cord recently. It is that red cord that hangs from the garage door like a pulley system. When this is pulled, it automatically converts the open and close system into manual locking. If this is the culprit, just snap back the cord in place.
Read Also: How Much New Garage Door
Clean Infrared Unit’s Plastic Lid
Both the remote control and the receiving device refer to the infrared unit’s plastic lid as the “eye.” During transmission and reception, the IR signal can travel through this eye.
To clean the eyes, use a soft, damp towel. Even though most remote eyes are made of plastic, if they come into touch with metal, abrasive materials, or fall to the ground, they could still get scratched.
Although the fact that the material can be polished with certain plastic cleaning solutions, replacing an IR eye on a remote control may be the only choice if it has been severely damaged, pitted, or gouged.
How To Do A Contact Reverse Test
- The door should stop and reverse direction within 2 seconds to the fully open position when it contacts the board.
- The long LED light on the powerhead will start to flash RED with the reversal of the door.
- Remove the 2 by 4 board and operate the opener with the wall control again. This cycle will clear the flashing red LEDs.
Read Also: Garage Door Repair League City
Where Is The Reset Button On A Garage Door Opener
First, check if the problem is caused by the remote itself. Make sure that the battery is fully charged and the remote is turned off. If the problem persists, try replacing the batteries. If the problem still exists, contact the manufacturers customer service department. How do you open a locked car trunk?
Genie Garage Door Opener Programming Instructions
Here at Genie of Fairview Door Co., our customers have relied on us to help install, set up and reprogram garage door opener systems since 1964! Before you call us, though, you may be able to self-diagnose and solve a hand-held remote programming issue on your own.
Programming Genie Intellicode Remote Transmitters
Gently press and release the radio receiver Learn Code button on the Genie of Fairview motor head in your garage. This small, black, usually unmarked button is often located behind the light cover on the motor head and is nearest the 8 inch floppy antenna wire protruding from the head. After pressing this button once, a red indicator light located next to the button will start blinking red for 30 seconds. **
** To erase all Intellicode remotes and wireless keyless entry, gently hold down on the learn button until the red indicator light stops blinking. Proceed to Step 1 above.
For Genie IntelliG, TriloG, SilentMax, Power Max, GPower and PowerLift Series Openers.
These include models 4024, 3024, 4042, 3042, 4022, 3022, and 4046, 3064, 4062, 3062, 2564, 2562. Looking up at the bottom of the Genie motor head cover in your garage you will see a set of black buttons depicted in the drawing belowalong with two LED lights shown here in grey.
Don’t Miss: Chamberlain Garage Door Remote Opener
Do Garage Door Openers Have A Reset Button
After you inspect your garage door for damage or have a service technician come out to maintenance your door, youre ready to begin the resetting process. Before you start going through the steps of how to reset a garage door code, youll have to ensure what type of system you have more specifically, if the opening system is an older or newer model.
Generally, newer garage openers have a button that will reset the system. If you own an older model, the garage opener uses a dual in-line package to operate the system. The systems that use a DIP rely on radio frequencies and switches, while newer garage door openers use wireless signals. Both of these signals could possibly interfere with other devices in your home. If this situation begins to happen, youll have to reset your garage opener.
Why Is There An Immediate Reverse When The Door Is Shut Closed
For this issue, the limit setting of the garage door opener might need immediate adjusting. This problem usually occurs when you have closed and opened the garage door for more than 1500 times already. The system is preprogrammed to sense as if there is an obstruction on the rails once it has gone beyond the limit setting.
Also Check: White House With Black Garage Door
Genie Garage Door Opener Remote Troubleshooting Tips
There are a handful of reasons why your Genie garage door opener remote suddenly stops working. When it does, here are some troubleshooting tips to keep in mind.
Issue | Troubleshooting tips |
The garage door opener is opening for no reason. | If you misplaced the remote, you must erase all connected remotes in the main control box. Get a new remote and make sure that it is the only remote programmed in the control box. |
Remote control is not working. | Check all remotes. If all of them are not working at the same time, the circuit board needs to be replaced. Replace the battery if needed. Replace the Genie remote if needed. Reprogram the remote. |
Remote works in a limited range. | Remove all sources of interference. Change the battery of the remote. Replace garage light with Genie LED light bulb. |
How Do I Reset My Genie Garage Door Opener Pin

Changing the PIN on a Genie Garage Door Keypad
You May Like: How To Program Ford Garage Door Opener
How To Fix Genie Garage Door Opener Remote Not Working
A number of users have been experiencing issues with their Genie garage door opener. According to them, the Genie garage door opener remote is not working at all. Whenever they press anything on the remote, there isnt a response at all.
Why Does This Happen?
The issue has most likely something to do with either your remote, or your garage door itself. In order to figure out exactly whats wrong with the device, you will have to do some troubleshooting.
This is why today we will be helping you perform a number of things in order to troubleshoot and fix your issue.
Remotes usually work on batteries which tend to run out of juice soon. Once the batteries are drained, the remote will simply stop functioning. Sometimes, when the batteries are on the brink of running out, they wont function even when they are turned on.
Therefore, you should most definitely try replacing the batteries of your remote.
If you have been facing this issue right from the beginning then chances are that you have a loose connection. If you do know your stuff, then try checking the power source, along with the wires. A wire could be either loose or snapped.
However, if you dont know much about this, then you may want to call in a technician.
In this case, you will want to get it replaced with another remote. There isnt much you can do about the faulty remote.
The Bottom Line
How Do I Reset My Genie Garage Door Opener
Resetting the Genie garage door opener will erase all the saved settings from all the programmed remote controls. Follow the steps below to erase all programmed remote controls.
- Locate the square Program or Set button on the openers motor unit.
- Press and hold the Program or Learn button for about 10 seconds or until the opener light turns off. All programmed remote controls are clear from the openers memory.
- To test a successful reset, try pressing the remote control button. The garage door should not run. Now you can reprogram the remote controls to the opener.
Don’t Miss: Garage Door Repair Wilmington Nc
How To Connect A Genie Garage Door Opener To Iphone
You can connect the opener to iPhone using the Aladdin Connect System. It is a convenient mobile device app to operate up to 20 garage door openers from anywhere. To connect:
- Start by checking the Wi-Fi signal. If weak or no signal, move the Wi-Fi router closer to the garage or try installing a Wi-Fi range extender.
- Follow the app instructions to create an account, set up the opener, add users, and set rules and notifications.
- Place include the unintended operation warning placard next to the garage door openers wall button.
S To Reset Your Garage Door Opener Keypad
After youve completed all five steps, youve successfully reprogrammed the pin for your garage door opener keypad. If youre wondering what pin number you should choose for your garage door keypad, its best to choose something simple but secretive. Avoid sensitive information, like birthdays, addresses or phone numbers. A good garage code is easy for you and your family to remember but difficult for strangers to guess.
Recommended Reading: Veteran Garage Door Repair Las Vegas
How To Do A Contact Reverse Test And Adjustment
After programming the limit and force settings, you should do a contact reverse test to ensure the door runs within the safety parameters.
- Open the garage door and lay a 2×4 wooden board flat on the center of the garage doorway.
- Press the wall control button to close the garage door.
- When the door touches the wooden board, it should reverse to a fully open position within two seconds, and the opener light will start flashing red as the door reverses.
- Remove the wooden board from the doorway and press the wall control button to close the garage door. The red flashing opener light should turn off.
Blockage To Door Path
The garage door is designed with a reversible mechanism that avoids collisions with objects in its path. If you find that your garage door partially closes and then lifts again, it may be due to ground objects blocking your paths, such as trash cans or toys.
It can also be caused by debris accumulating on the rails, preventing the rollers from moving forward. These could be small objects such as stones, gum, or accumulated dirt. If the door hits even a small object on the grille, it lifts to not crush everything underneath.
Also Check: Program Remote Garage Door Opener
What Is The Learn Code Button Genie
The Intellicode system is the Genie companys proprietary garage door opener technology that constantly rotates digital codes so that thieves cannot gain entrance to your garage by electronic hacking. It is now used on most of Genies garage door openers, which usually come with remote controls that are already coded.
How To Reset Garage Door Opener With Dip System

The DIP system has a remote to connect the garage door opener with switches on the small and the central unit. You can check the switch position to see if it matches by removing the outer cover. If they do not match, you can use a pen or pencil to make them identical by sliding the switches on the remote. After completing the setup, you can check if it works properly.
Read Also: 8 X 8 Garage Door
Why Wont My Genie Garage Door Close Completely
When this happens, it could be because of any of the following factors:
- The sensors of your garage door opener are blocked. Check for any obstructions and remove.
- The photo eyes are misaligned, dirty, or broken.
- The sensors might not just be blocked but misaligned, dirty, or broken too.
- The wiring of the sensors are twisted, compromised, or broken.
Check your user manual on how to fix these problems. If you are not sure on where to start, it is best to call customer service or have it fixed by a professional.
Why Is The Light Red On My Genie Garage Door Opener
Typically the indicator LED lights on the motor unit when the garage door opener is working correctly. If you notice either or both of the lights flash or have a steady red glow, thats usually an indication of a problem. Here is how to troubleshot the red powerhead lights.
Check this too: Chamberlain Garage Door Opener How-to & Troubleshooting Guide
Don’t Miss: Garage Door Wall Button Flashing