Door Must Be In Down Position
Before attempting to disengage your garage door opener from your garage door, you must be sure that the door is in the down position. Attempting to disengage the opener while the door is in the open position is extremely dangerous and not advised. If the spring is broken or not properly balanced, releasing the opener could result in the full weight of the garage door slamming to the ground. This could result in extensive damage and bodily harm.
If your garage door is stuck in the open position, please contact us immediately so we can safely secure your door. We offer 24/7 emergency services to ensure your safety.
What Is A Garage Door Spring
A garage door spring is what supports the doors weight and smoothly opens and closes it when you use the remote controller. A lot of the times your garage door opener can malfunction in that case you rely on the experts for a new garage door opener installation.
But sometimes its the spring that causes the trouble. If by any chance the springs malfunction, the whole stability of the door is at risk, and moving it with a damaged spring can cause the door to come crashing down.
Should the spring completely break, it gets even riskier. There are mostly two types of garage door springs, one being torsion spring and the other being extension spring.
The main difference between these two is where the spring is located.
What Do I Do If I Still Cant Get It To Work
If you cannot get your automatic door to open, then follow these steps to open it manually.
If you cannot get into the garage, then ring a locksmith or Doors Direct to help.
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Types Of Garage Doors
There are many different types of garage doors to look into, the three most common ones are single panel garage doors, sectional garage doors, and roller doors.
Although different in mechanism, most of these doors are built with aluminum, which is cheap, lightweight, and easy to maintain. If you want a more aesthetic vibe to it, you can use wooden garage doors, but they will cost you more.
The different types are-
Single Panel Garage Doors
Single panel garage doors are built from one solid board. From the shutdown position, a solitary panel door swings up and overhead with a hinge by a jamb type hardware.
Sectional Garage Doors
Sectional garage doors, unlike single panel doors, are normally built of three to eight panels and slide up and overhead, the same mechanics as the sectional garage doors.
Roller Doors
You have seen some windows where you pull a string and the curtain goes up, right? The roller doors use the same mechanism where instead of pulling a string, you use your opener to pull the door up with the roller.
Reasons Why Your Garage Door Wont Open Or Close

Home | Blog | 15 Reasons Why Your Garage Door Wont Open or Close
As the most frequently used entrance and exit in the average residential home, the garage door is subject to daily wear and tear. Consequently, a garage door is bound to have functional issues every now and then. Problems are most common in the winter when power outages occur. Homeowners in North Carolina and surrounding areas are all-too-familiar with such problems.
When a garage door wont function properly, the source of the problem could be in any number of given areas. Whether you have a garage door that wont open all the way or a garage door that wont open manually, it is best to know the most common causes of each problem and whether it is necessary to call a professional. Below are the 15 most common reasons why overhead doors wont open or close:
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The Garage Door Is Stuck Halfway Or The Garage Door Gets Stuck Going Up
If the door only opens halfway or doesnt operate smoothly, the first thing you should do is fully close it. Then pull down the emergency release handle and try to open the door again. If you dont succeed in opening it all the way up, there must be some garage door opener problems.
Is the garage door stuck halfway open again? This means that the problem is the door itself, so dont hesitate to call the professionals to repair a stuck garage door in your region.
Why Wont My Electric Garage Door Open
Automatic garage doors can also experience their own technical difficulties that can affect smooth operation. Here are the most common causes and solutions of an electric garage door that wont open.
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The Motor Has Been Deactivated
Sometimes when a garage door wont open or close, it does not actually mean there is anything wrong with the door, your remote or even one of the opener-assembly parts. The issue could all boil down to the simple goof of a disconnected motor. To solve this, you can reconnect the motor.
The motor switch is there so you can open a garage door without the opener in the event of a power outage. Sometimes, however, the cord that connects to the motor switch will get caught and pulled, thus disabling the motor.
In some instances, it might be because of human error. Have you ever inadvertently pulled a cord or flipped a switch? That very action could be the source of your problem.
Replace The Trolley Carriage
First, disconnect the motor unit from electricity or turn off the breaker. Pull the aforementioned release handle and manually close the door. Place the ladder underneath the trolley and remove it.
Put the new carriage onto the rail and attach the rail to the wall bracket. Connect the motor back to the power outlet and check if the new trolley works properly.
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How To Open A Garage Door Manually From The Inside
- Unlock the door: Find any locks or latches near the outside of the garage door and make sure theyre open so they wont interfere with you manually opening the door.
- Unplug the opener: Disconnect the power cord to the automatic door opener.
- Find the emergency release cord: Locate the emergency release cord, which has a red handle and hangs from the center rail of the garage door track. This red cord attaches to the trolley, which connects the arm of your garage door to this center track. Only use the emergency release handle when the garage door is closed.
- Pull the cord: Pull down on the emergency release handle. This cord should disconnect the garage door from the trolley and allow you to move the garage door manually.
- Lift the garage door: You should pull straight from the bottom until the door stops moving, making sure it stays in place before letting go and backing your car out of the garage.
- Close the door: Once youve made it outside, pull the door down by hand to close it again. If your door has a lock bar, manually slide it to lock.
Adjusting The Simple Travel Limit And The Force Limit
If your garage door is off balance, the problem could mean that your opener simply needs to have the simple travel limit or the force limit adjusted.
For those that are unfamiliar with these settings, the simple travel limit setting determines how far up and down your garage door opener will go. The force limit setting determines how much pull will be used to get the garage door fully open.
Start by making sure that the emergency reverse works the way its suppose to. This is for your own safety and will help prevent your garage door opener from getting damaged as well. After you have made sure this works, locate the release cord and disconnect the garage door if you havent already. Youll need to have the garage door closed to do this.
After you have disconnected the garage door, adjust the simple travel limit or the force limit until your garage door is balanced properly. If youre unsure how to do this, consult the owners manual.
Depending on what brand and model of a garage door opener you have, youll make these adjustments by either turning the screws located on the side or pushing the colored buttons. If your garage door still only opens partially, then try adjusting the travel and force settings a little more.
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Move Garage Door Manually And Returning To Downward Position
Now we know how to open and close the garage door freely.
In case the garage door is too heavy and cannot be lifted manually, the garage doors spring is damaged.
Please note that the garage door openers do not raise the door, but it is the doors spring.
Damage springs cannot be fixed only by ourselves.
Damage spring is an issue that is highly recommended to be dealt with by repair services.
Disconnected Or Broken Remote Control

An automatic garage door is controlled with either the wall-mounted panel or remote control. To open your garage door, all you need to do is push a button on the panel or the remote control. The remote control sends a signal to the garage door opener to open or close the garage.
If your garage door wont open, its possible your remote control is broken. Here are some ways to troubleshoot your remote control:
If your remote garage door opener is lost or stolen, reset the garages access code and erase the remote from memory. Resetting the access code prevents anyone that stole or found the remote from using it to enter your home. When you buy a replacement garage door remote, youll have to program it with the new access code.
To replace your remote control for the garage door, look on the side of the door unit for a manufacturers name and model number. Search for a new remote online or call your garage door manufacturer for a replacement. You could also purchase a universal remote garage door opener to be programmed to your garage.
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Your Door Opener Isnt Receiving Power
Your garage door cant be automatic without a power source. Electricity is an automatic garage doors best friend, so when these two get off from one another, disaster ensues. Sometimes, your garage door opener getting cut off from its power source is an easy fix. The first thing you can do is check whether you accidentally pulled the power plug out of the wall. It seems silly, but this can happen!
If the problem isnt the power cord, it could be an issue with your circuit breaker or a blown fuse. These issues are not easily fixed on your own. Youll need a professionals assistance. Electrical issues are especially serious, as they can lead to injury or death when not handled properly. Unless you are an electrician or technician, do not attempt to fix electrical problems on your own!
How To Open Your Garage Door Manually
Technology is great but as we all know it can sometimes fail us, thats why we back up our hard drives and send the photos from our phones to the cloud. And when our garage doors wont open our first response doesnt have to be panic about having our car stuck and running late. Modern garage doors have a release cord that will allow you to open the door without power. Well tell you where to find it and how to get the door open by hand below.
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Disengage The Automatic Opener From The Garage Door
Begin by locating the emergency release cord. In a closed garage, the emergency cord hangs loosely from the ceiling usually near the front part of the door. Pull down the red handle hanging from the cord until you hear a clicking sound. If you find it hard to pull the rope, there is a possibility that the garage door isnt completely closed. Push the door to close it tightly, and then try pulling the cord once more. The main aim here is to disconnect the door from the automatic opener so that it operates manually.
If your only access to the garage is through the locked door, you will need to use a different mechanism. Prepare a long wire with a hook at the end to help you reach the emergency release rope. Climb onto a ladder and push your wire through a crack in the garage door frame. Once the wire is inside the garage, aim it a few feet below the ceiling to get the red emergency cord. Hook the wire onto the cords handle and then pull. Some garages have a window at the top, and this is an added advantage. You can see the handle and attach it to the wire quickly. Be very careful during this operation to avoid injuries.
Your Springs Are Broken
If your garage door all of sudden wont go up and youre sure the transmitters are working properly and power is getting to the motor, then you may have broken torsion springs.
If you happen to be home when these break, youll hear a loud bang from inside your garage. This bang can be so loud that some people might think a firecracker went off inside their garage. Thats because garage doors can be very heavy and despite what most people think, its not the garage door opener that does the heavy lifting, but rather the heavy-duty springs of the door.
Doors come with one or two torsion springs. If either spring is broken, the garage door opener may struggle to lift the weight of the door or fail to open the door at all. If a spring is broken, call a professional for service as these can be very dangerous to work with. Dont try to open the door until a professional comes to inspect it and replace the springs. Springs can only be used for a certain number of open and close cycles, and over time they will eventually break and need replacing.
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Reconnecting The Trolley To Carriage
Lastly, it is quite simple to reconnect the trolley to the door opener.
All we have to do is run the opener in a whole cycle.
From up-down. How do we know if it has successfully reconnected?
We will hear a loud click once the trolley passed the carriage.
After we hear this click sound, it is the signal that we can now open and close the door electrically.
Now that we have run down these steps, our how to open a garage door manually should probably be solved.
If these steps are not enough or more than this issue, we must take action and get in touch with repair services.
Dallas Garage services is the perfect company for this kind of garage issue.
The company is highly trained and familiar on how to deal with garage door problems and aside from this, Dallas Garage surely secures our safety and that no one is at risk during the process.
The Sensitivity Is Adjusted Wrong
This particular issue happens all the time on newly installed doors. This is where a garage door wont open if the sensitivity is set at the wrong level. If this isnt resolved, the opener will either think a door is too light for any force requirements or too heavy for the openers weight allowance.
A garage door repairman will need a close look and determine what would be the right amount of force necessary to suit the doors.
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