Genie Garage Door Safety Sensor Wiring Diagram
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Troubleshooting Your Garage Door When It Wont Travel Smoothly
If the garage door doesnt travel smoothly on its tracks when you pull the emergency release cord and close it manually, check for bent rails or damaged rollers.
See our Garage door wont move: motor and travel troubleshooting video for more repair tips for your garage door when it isnt traveling smoothly.
What You Should Know Before Installing The New Sensors Or Replacing Existing Ones
Sensors for garage doors are intricate and often quite expensive gadgets. So they must be carefully maintained. But how can you tell if your garage sensor needs to be replaced?
If your garage door doesn’t close, regardless of how hard you press the buttons on the remote control or the door itself, this may be a sign that your garage door sensors are damaged or aren’t working properly. Even if the garage door starts to close, it will stop in the middle and return to the open position or become stuck halfway through opening or closing.
The requirement for a new sensor might not always be the case. Sometimes, all they need is a good cleaning because they gather dirt over time. Simply use a soft cloth to wipe the garage door sensors routinely.
In the scenario where garage door safety sensors are completely damaged, sensor replacement must be your top concern. More issues or serious injuries can arise if you ignore the repair or put it off until later.
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To Replace Your Safety Sensors Follow The Below Simple Steps
- Wear your work gloves in order to protect your hands from any harm.
- Unplug the garage door opener or you can opt to turn off the house circuit breaker of the garage door opener.
- Remove the wing nut from the safety sensor.
- Pull the sensor from the bracket.
- Cut the wires about an inch from the safety sensor, leaving enough slack in the control wire to connect the new sensor.
- Connect the black striped safety sensor wire using the crimp wire nut.
- Connect the solid white wires in the same way.
- Slide the safety sensor into its bracket and secure it with a wire nut.
- Repeat the process for the other safety sensor.
- Plug in the garage door opener or turn on the house circuit breaker of the garage door opener.
- Align the safety sensors so that the green indicator light on the receiving sensor glows steadily.
- Place a box or similar object between the safety beams to block the sensing beam.
- Attempt to close the garage door using a remote.
- The door should stay open and the motor unit lights should blink.
- If the garage door opener closes the door with the safety sensors blocked, replace the logic board.
Hold And Press The Garage Door Button
To control your automated garage door, use the remote control and button installed on the side of your garage door wall. If you press and hold your garage door button, which is installed on your garage wall, then it will start to go down. Keep holding it as long as it takes to shut the door completely.
You can bypass your garage sensor this way. However, you have to keep in mind that its a short-term solution to your problem.
Its hectic to do this day after day. So, I would suggest you contact a mechanic at the earliest!
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Sunlight Affecting The Sensors
As one of my YouTube viewers pointed out, if you have direct sunlight hitting one of the sensors, which can occur at certain times of day throughout the year, it can prevent the infrared light from connecting properly between the sensors. They were able to resolve it by placing a piece of cardboard between the sensor and the open garage door, which shaded the lens to block the direct sunlight.
Depending on where you live, this may not be an issue, but if replacing a sensor does not fix the problem, or if it only happens at certain times of day, this may be the culprit!
Closing The Garage Door When The Opener Doesnt Work
Dont panic when your garage door opener wont close using the garage door opener while youre heading to work or elsewhere. Just pull the emergency release cord and shut the garage door manually to keep your garage secure while youre away.
You can engage the lock on the garage door to keep the door shut while youre away.
When you get back home, you can manually open the garage door and take the troubleshooting steps shown below to fix the garage door opener.
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What To Do If Garage Door Safety Sensors Arent Working
Before we dive into the why, lets briefly review how garage safety sensors operate. The main component of the safety sensor is called the photo eye reversal system, or safety eyes. These two lenses are affixed to the garage door tracks on opposite sides, just about six inches above the ground, and connect to the garage door openers motor.
The concept is simple. A tiny laser beam is constantly shooting between the two sensors. If anything breaks that beam, the garage door will reverse course and start to ascend until the obstruction is removed and the door is promoted to close again. But however intuitive and clever these sensors are, the photo-eye reversal sensors have been known to malfunction rather often. The good news is, most homeowners can resolve the issue on their own or with the help of a licensed garage door technician.
Federal law requires that the safety sensors on your garage door are working at all times, and for good reason. Garage doors can be dangerous not only to small animals but also to children. If your garage door safety sensors arent working properly, you may think that you need to start looking for a new garage door in Las Vegas. However, there could be a quick fix for your problem. Here are some steps you can take before replacing your garage door or calling a contractor to fix your safety sensors.
Improper Installation Of Garage Door Safety Eyes
Improper installation of safety sensors is mostly common among unlicensed handymen, as well as people who install their garage door openers on their own. However, improper installation of safety devices can also be done by a professional garage door repair and installation company. Proper installation and calibration of garage door electric eyes and safety devices requires knowledge of wiring and accuracy. Additionally, no garage door sensor installation should be completed without a final inspection to make sure that proper installation has been accomplished.
For that reason, it is not only recommended that your garage door opener and electric eyes be installed by a licensed garage door repair technician, but that you also query about the installation of the sensors and make sure that the responsible technician had actually tested the door after the installation is complete.
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Test The Safety Sensors Directly At The Motor Unit
If the above troubleshooting tips didnt help you resolve the safety sensor problem, test the safety sensors directly at the motor unit using short strands of sensor wire.
This test will help you determine whether you have defective sensors or a wiring break that you didnt see when visually inspecting the wires.
Check the sending sensor first. Follow these steps to connect the sending sensor directly to the motor unit using short strands of wire:
If the yellow light doesnt turn on, replace the safety sensors because they are defective. Heres a video that shows you how: Replacing the Safety Sensors On a Garage Door Opener Video.
If the yellow light turns on, then you know that the sending sensor is okay.
Next, add the receiving sensor and its wiring to the test.
Garage Door Sensor Problems
There are a few reasons why a opener sensor may not be working properly. Sensors usually have indicator lights to to show their status.
The sending eye indicator light shows it has power from the opener unit. The receiving eye indicator light shows if it is aligned properly with the sending eye.
Here are things to check before calling a opener repair person.
- Look for spider webs over the sensors.
- Check for proper sensor alignment. Someone may have accidentally bumped one of the sensors out of alignment.
- Check for loose wire connections on the motor unit.
- Check for loose wire connections near the sensors.
Since the sensors use low voltage, sometimes the wires are improperly connected near the sensors. Some installers may twist the wires together and use electrical tape to cover them . If a connection like this fails, it should be reconnected with wire connectors. Small blue or gray twist connectors work well.
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Can You Touch A Live Black Wire
If you come in contact with a stimulated black wire and you are also in contact with the neutral white wire current will travel through your body. You will get an electrical shock. You will get a shock if you touch two wires at various voltages at the same time.
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Replacing The Safety Sensors On A Garage Door Opener
Safety sensors prevent the garage door from closing on a person or an object. One sensor sends an infrared beam while the other sensor receives the infrared beam. First off, your sensors just may need to be cleaned off, so try to gently remove any dust or dirt first and see if that works. If that doesnt work, it could be electrical. The sensors have to be aligned with each other and also have to be connected correctly to the garage door system in order to work. If an object breaks the beam/ interferes with the path of the beam, the closing garage door reverses direction.
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Troubleshooting The Garage Door Opener When The Door Wont Close And The Light Blinks 10 Times
The blinking opener lights indicate that the safety sensors are likely blocked or out of alignment. Defective safety sensors or faulty sensor wiring also cause the opener lights to blink 10 times.
Follow the troubleshooting steps in this popular Sears PartsDirect YouTube video to find and fix the problem:
Heres a summary of the troubleshooting steps shown in the video:
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One of the garage door rollers jumped the track when my daughter opened the door, leaving the door wide open. I was able to find Deluxe Door Systems Inc on Angies List and gave them a call to ask a couple of questions. I mentioned I found them on Angies List and the Big Deal they had. They mentioned it would be better to go ahead and schedule an appointment directly even though I hadnt paid for it through Angies List website yet. John, the technician, arrived about 10 minutes before me and was met by my daughter who was able to make it home for lunch. When I arrived John had already got the roller back on track and was almost done with the tune up. The office staff was very accommodating and John was very efficient and pleasant to deal with. I highly recommend this company.
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How To Install Garage Door Sensor
Garage door safety has become more crucial since the early 1990s. Garage doors are required by federal law to have sensors that prevent any obstacles from being thrashed by them. So a growing number of people have been adopting electric garages, and garage door sensors are becoming rather commonplace.
Despite their widespread popularity, many people are still unaware of what they really do. Simply put, the sensors make sure the garage door closes easily and smoothly. The sensors will identify any obstructions in the way and stop the garage doors from moving further.
These sensors are positioned on either side of the majority of garage doors, close to the bottom. They create a simulated wall that can detect any person or object going through it by emitting an invisible infrared beam.
The garage door is prompted to halt and reverse if the laser beam is interrupted. Therefore, installing new garage door sensors or replacing the old damaged ones is a crucial technique for accident prevention in your garage. Thanks to these sensors, children, animals, and other things can be kept from getting tangled under the door.
Moving To Manual Operation
After all these complex methods of bypassing your garage door sensors, here comes the easiest and most reliable option. You might not be a big fan of the manual procedure. But trust me, its the safest option.
Look at the ceiling of your garage. You should find a motor from which theres a hanging chain or cord. Just pull the chain or cord.
From here on, you have to open or close your garage door manually. To avoid unintentional accidents, prop the garage shutter with a ladder or something else before pulling the chain.
Yes, it eliminates the option of using buttons or remotes, but you still have a garage door that works properly. Its not as convenient as using a button or remote, but its way better than having nothing.
And you might end up having bigger biceps. Who knows?
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Look For An Obstruction Blocking The Safety Sensor Beam
The safety sensors use an invisible beam of infrared light to detect obstructions in the garage doors path. The sensors wont allow the door to close with their infrared beam blocked.
First, look for an item blocking the door and remove it.
Rays of sunlight can trick the garage door opener sensors into thinking theres something in the doors path, preventing the door from closing. Sun shields are an inexpensive solution. If the opener closes the door at night but not during the day, install sun shields over the safety sensors to eliminate sunlight interference.
Check For Error Codes On The Garage Door Opener Motor Unit
If one or both sensor lights wont turn on, check the troubleshooting LED on the motor unit for an error code. The control inside the motor unit flashes the troubleshooting LED a number of times to indicate the cause of a failure. You may see one of these error codes related to the safety sensors on a common chain-drive garage door opener:
- 1 blinkSensor wires are disconnected
- 2 blinksSensor wires are shorted
- 4 blinksSensor eyes are slightly misaligned
A belt-drive garage door opener and some newer chain drive models flash the up and down arrows to display error codes. Heres a list of error codes related to the sensors on these models:
- Up 1 blink, Down 1 blinkSensors are not installed or wires are broken
- Up 1 blink, Down 2 blinksWires are shorted or reversed
- Up 1 blink, Down 4 blinksMisaligned or obstructed sensor
- Up 4 blinks, Down 6 blinksSensors were temporarily obstructed or misaligned
If you see one of the first 2 codes on either type of opener, check the wiring between your motor unit and the sensors for visible damage. You wont be able to check all the wiring if its routed through the walls to the sensors. Check the wires that you can see and repair any broken or damaged wiring. Our How to Repair Broken or Damaged Wires video shows you how.
Check the safety sensor wiring connections on the motor unit. A loose wiring connection could prevent the garage door opener from closing the door, causing an error code. Reconnect any loose wires.
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Perform The Safety Sensor Wiring
The first thing to do is to carry out the wiring for the safety sensor for garage doors. Learn to paint a roll-up garage door.
How do you do this?
The only requirement is that you run all of the doorbell wires from the two sensors, located on each side of the door 4 inches above the ground, through the railing at the head of the door.
It will be very important that you use staples to hold it in place.
Finally, cross and twist the wires where they are, and place them in the motor channels. Once you have done this, you must use the top of the channels. Keep in mind that the bottom channels are for the trolley. To close this step, you have to pull the wires on the low voltage platform block.
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