Craftsman Garage Door Opener Not Working

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Remote Needs To Be Reprogrammed

Craftsman Garage Door Opener Repair!

The signal between the remote control and the garage door opener may become weak over time. You can try to reprogram the remote before seeking help from technicians. It is effortless to reprogram the remote control. Just locate the opener learn button this is usually orange. Press this button and wait for 30 seconds.

After that, you can press the button on the remote control for 5 seconds. You can also press the button until the light on the opener starts flashing. If reprogramming is successful, the garage door will open when you press the remote.

Garage Door Opener Remote Not Working: Here Is Why

Control panels work the same, whether you have a Liftmaster, Craftsman, Hoverkicks, or Chamberlain garage door openers. The problems that occur are universal, regardless of the brand. While top brands are less likely to cause you problems, there is still a risk that the garage door remote wont work. The number of issues could range from minor to major. You can repair minor ones, such as replacing dead batteries, by yourself.

However, the more complicated problem will require you to get help from experts. Thats because some of them may be dangerous when you try to fix them yourself. Here is a list of the most common reasons why the garage door wont open with the remote control. Also, youll find out how to fix each problem.

My Garage Door Opener Light Isnt Working

As if winter isnt depressing enough, its even worse when you walk into the garage at 6pm and the garage door light doesnt work. Your first and obvious thought is I wonder if the bulb is out. But it might be more than that. If you have tried replacing the light bulb in your garage door opener, but the light still wont come on, it could be one of these three problems: contacts in the light socket, the light socket itself, or the logic board. Reading that was probably like reading hieroglyphics, but thats okay. Well walk you through the repair.

For safety reasons, weve gotta warn you first. WARNING: Failure to unplug the opener may result in electric shock. Unplug the opener. If, there is a back-up battery, disconnect it.

If youre thinking this is the LAST thing you want to deal with on a cold day in the winter, just give us a . If youre ready to give it a shot yourself, follow these LiftMaster instructions to see if you can fix the problem yourself.

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Symptom: The Door Goes Up But It Only Goes Down When You Hold Down The Wall Switch

Fix: Align or replace the safety sensor

If the door goes up but goes down only when you hold down the wall switch, check to see that the safety sensors are in alignment. The small light on each sensor should be lit up when nothing is between them. Door sensors do go bad, so if no light is showing at all, you may need to replace them. You can save yourself some time by using the existing wires. Also, direct sunlight shining on sensor eyes can make them misbehave.

Garage Door Not Opening But Motor Is Running

Craftsman Garage Door Opener Light Socket Not Working

If the garage door opener isnt working, but it makes noise, there are two possible causes:

  • You may need to replace the motor on your garage door opener.
  • The garage door has lost its connection with the garage door opener.

In both cases, you would need to consult a garage door professional. As you test out your entryway system, pay attention to the type of sound coming from the motor because it could be the gear and sprocket. Whether its a grinding or a screeching sound, it may be a clue that there are missing or broken parts within your garage door opener.

Also Check: Genie 3-button Garage Door Opener Remote

Let Sears Repair Your Garage Door Opener

Whether youre looking for garage door opener maintenance, garage door opener repair, or a brand new garage door opener, Sears Home Services can help. Were your best, most-trusted option for fast, quick, and easy local service, repair, and maintenance of your automatic garage door opener. Whether your garage door wont open or close, your garage door opener chain is broken, your automatic garage door opener wont work after a power outage, your garage door wont work when its cold, or your automatic garage door opener wont stop running, well connect you to the best local automatic garage door opener repair service technicians in the business. Technicians that are highly trained, licensed, vetted, nearby, and guaranteed to help fix all of your garage door opener needs. We have thousands of local technicians that are always near me, that can help you no matter what your appliance emergency.

Did you know Sears Home Services fixes most major appliances, including refrigerators, televisions, and HVAC systems? See everything we repair.

Track Is Not Aligned Properly

When the automatic garage door opener activates, the cables physically maneuver the door while the strings control its speed. The metal tracks keep the garage door in line and help the operating system function efficiently. The tracks of the garage door must be straight and even at all times for the garage door to open and close.

A crooked door that jerks around or makes grinding noises could have fallen off the track. Over time, as misalignment worsens, the garage door could stop working.

To assess whether the garage door track is misaligned:

Try to fix a misalignment before it becomes an issue. When you inspect your garage door each year, look for loose nuts and bolts around the track. Spray a silicone-based lubricant on the track and the hardware to prevent rust.

A slight misalignment on the track could slow down the movement of the garage door. You would hear a grinding or whining noise as the garage door moves if any of the tracks are bent. If your garage door doesnt open or close, the track may be broken. In that case, you may need to get your garage door system replaced.

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Garage Door Light Troubleshooting

Checking to see why your LiftMaster garage door opener light wont work is a simple process since most garage door light issues stem from environmental factors. You can fix most light problems by following these troubleshooting steps:

  • Consult your LiftMaster garage door manual to ensure you know how to navigate your garage doors features properly.
  • Check to see if your light switch is enabled. You can find your light switch in your garage doors side panel. If the light feature is engaged, simply turn it off.
  • Test your motion sensors light feature. You can turn it off from your control panel by selecting Menu> Light Settings> Automatic Light> Motion Sensor, which will disable the feature.
  • Sometimes, the doors wiring is the problem. First, reset your light timer to its lowest setting. Disconnect the power from the unit, and the wiring from the opener. Reconnect the power after one and a half minutes, and the lights should come on.
  • If the lights turn off one and a half minutes after you complete this step, there is an issue with the wiring or control board.
  • If you arent comfortable with repairing the logic board wiring yourself or if none of the above steps fix the issue, call a professional for garage door service.
  • Disconnected Or Broken Remote Control

    Garage Door Opener Troubleshooting step by step

    An automatic garage door is controlled with either the wall-mounted panel or remote control. To open your garage door, all you need to do is push a button on the panel or the remote control. The remote control sends a signal to the garage door opener to open or close the garage.

    If your garage door wont open, its possible your remote control is broken. Here are some ways to troubleshoot your remote control:

    If your remote garage door opener is lost or stolen, reset the garages access code and erase the remote from memory. Resetting the access code prevents anyone that stole or found the remote from using it to enter your home. When you buy a replacement garage door remote, youll have to program it with the new access code.

    To replace your remote control for the garage door, look on the side of the door unit for a manufacturers name and model number. Search for a new remote online or call your garage door manufacturer for a replacement. You could also purchase a universal remote garage door opener to be programmed to your garage.

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    For The Universal Remote Control

    If you have a Genie or universal remote you want to use on your garage door, you can program it too. For the Genie, it is just a matter of getting the transmitter codes to match up by taking these steps:

    • Press and release the smart button
    • Wait for the light to go off
    • Press the button on the remote three times
    • Wait a few seconds and test the remote
    • If that does not work, try it again

    Those May Interest You:

    Yes, I have the same problem. The pad in the garage works fine, but the remote will not open the door. Tried a new remote- did not work. My logic color is orange.

    Same problem with mine. I’ve tried reprogramming and changing batteries over and over but it contiues to go on. The only thing I’ve found that works is to completely pull the wires to the unit…plug them back in and then reprogram. It’ll work for a while but then I go through it all over again when it decides it daoesn’t want to work anymore. I’ll never buy Craftsman again. Ever!

    Tina – Did you find a way to get the remote working without pulling out all the wires? Sounds like I have the same model of Craftsman with the orange logic button and the same problem. The wall wired opener works fine. i tried buying a Craftsman remote replacement that promised it would work on any Craftsman built after 1997. Not true.

    wow I just shelled out $45.99 for a new remote for our one opener. third remote in like 7 years. this one will not program. we have. a red learn button. it will work if held within 4 inches of the opener itself . the new Sears remote said it would work with a variety of learn lights including mine. Sharon

    Same problem . . . in my case, my husband “set” his push button built into his car. After he did that, none of the remotes, nor the keypad work. Am I understanding everyone that now my garage door openers are broken and I cannot do anything about it?

    Any ideas on what else to try?

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    Check For Binding Or Sticking Of The Garage Door

    When the garage door tracks or rollers are damaged, or the garage door is not balanced, your Craftsman opener will stop when opening. Thats because to overcome such problems, the garage door opener will operate excessively, and that can damage overheat and damage the motor. So heres how to check if the garage door parts are not damaged, and its properly balanced.

  • Disconnect your Craftsman opener from the door by pulling the emergency pull cord.
  • Lift the garage door manually. If the door is balanced, it will very easy to lift, even with one hand
  • Pay attention to the areas where the door binds or sticks. Inspect the tracks at the areas where the door sticks. Check for dents or any damage.
  • Repair the damaged part if you can, or call a garage door technician
  • To reconnect the garage door opener back to the door, activate it. It should connect automatically.

    Adjust And Align The Garage Door Opener

    Craftsman Garage Door Opener Bulb Not Working  Maaresults

    When the garage door opener doesn’t work operate properly, check the alignment of the motor unit and/or the rail and realign if necessary. If necessary, adjust the settings for travel limits and force limits, following the instructions in the owner’s manual. make sure that the photoelectric eyes of the safety sensor are aligned.

    Adjust and align the garage door opener

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    How To Reprogram A Keyless Entry

    The keyless entry keypad near your garage door should always be reprogrammed if you believe someone has the code. Even if you do not suspect it has been compromised, it is a good idea to change the code every few months anyway. These simple steps will help you reprogram your keyless entry:

    • Press and hold the program key, 6 key, and the up/down key in that order
    • Release all three buttons when the LED lights go out
    • Press and release the 3, 5, 7, and program keys in that order
    • When the light flashes, it is ready for a new code
    • Enter a PIN that you can remember with three to eight numbers
    • Press the program button
    • After the LED lights flash, press and hold the program button until the lights go on again and stay on
    • Release the button and only one light should be on
    • Press and release the program button again and the light will start flashing
    • On your remote, press the button that opens the door until the light flashes
    • Enter your PIN into the keypad and press the up/down button
    • After the lights go on and stay on, press the up/down button again to set the PIN
    • Test the door to make sure it works with both the remote and the keypad

    Craftsman Garage Door Opener Troubleshooting The Safety Reversing Sensor

    If the sending eye indicator light does not flash steadily after installation, check for:

    • Electric power to the opener. The sensors should receive sufficient power from the motor unit. Replace any short circuit or damaged wire at the power outlet.
    • A short in the white or black wires. Power surges and heavy storms can cause a short circuit at the staples or the opener connections. Use a multimeter and test for continuity, and replace the wires as required.
    • Incorrect wiring between sensors and opener. The white wire should connect to the white and black wire to black.
    • A broken wire. Pests and bad weather can damage sensor wires. Replace the wires as required.

    If the sending eye indicator light is steady, but the receiving eye indicator light doesnt:

    • Check the alignment of both sensors. Adjust the sensors until the bean light touches the opposite sensors lens and then tighten the brackets.
    • Look for an open wire to the receiving eye and replace it.

    If the receiving eye indicator light is dim, realign either sensor.

    When the beams path is obstructed or misaligned while the door is closing, the door will reverse. If the door is open, it will not close, and the opener lights will blink ten times.

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    Other Problems With The Garage Door

    If your garage door is not working, there are many issues that this could be. The first thing to check is the batteries. However, other things can cause this problem such as:

    • Disconnected switches or wiring
    • The track is not aligned

    If you suspect any of these problems, it is best to call an expert. Even if you have the confidence that you can do it yourself, it may void the warranty if you do not use a professional for these kinds of issues.

    Garage Door Opener Doesnt Close All The Way

    Garage Door Opener Won’t Open: Opener Remotes Don’t Work

    If the garage door doesnt close all the way, there are several possible reasons why:

    • Inspect the photo-eye: The garage door comes with a photo-eye sensor, a safety feature that prevents it from closing on a child, pet, or object. Obstructions of any size, including dust, could trip the sensor and send the door in reverse. Inspect the photo-eye sensor and remove any objects that are in the way of the opener. You could also check to see if the cord attached to the eye is cut or damaged, which could happen if a rainstorm or a leak occurs.
    • Adjust the close-limit switch: Your garage door opener features several set-limit switches that tell the motor when to stop running. Make sure the close-limit switch is on the correct setting, so the door closes all the way.
    • Replace or lubricate the rollers: Rollers that are rusted or damaged could limit the movement of your garage door along the tracks. Inspect the rollers and replace them as needed. You can also apply a silicone lubricant to allow them to move more freely.

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    Find The Smart Button

    Sometimes called a Learn Button or the Program Button, this is the main button on your garage door control box. It can usually be found by looking at the back of the motor or the wall control box. Once you find the button, take the following steps:

    • Press and release the smart button
    • The light on the motor will come on for 30 seconds
    • After the light goes out, press and hold the button on the remote until the light on the motor blinks twice
    • Release the button and it should be programmed
    • Repeat these steps with any other remote controls you use

    If your remote has more than one button, you should be able to program it by pressing any of them. However, it is typically the button that you press to open the garage.

    The Benefits Of Having A Craftsman Garage Door

    Garage door openers have been around since 1926 although they were not common in the average home until much later. The Craftsman name has been a reliable brand since it opened in 1927 and they have been making award-winning garage door openers since then.

    Remote controls came along in 1931 and were popular with many homeowners by the 1950s. Not only are remote controlled garage doors convenient, but they are also good for security.

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